2024

Why SDPs Need to Advance with 5G

Discover why Service Delivery Platforms (SDPs) must advance with 5G for faster service innovation, improved network efficiency, and enhanced customer

Impact of USSD on Healthcare and Education in Africa

Discover how USSD technology is revolutionizing healthcare and education in Africa, making essential services accessible and efficient with hSenid’s USSD

Understanding NLP: The Technology Behind Smart Chatbots

Discover how Natural Language Processing (NLP) powers smart chatbots to enhance customer service with scalable, personalized, and efficient communication solutions.

Why Your Business Needs a Smart Chatbot

Transform your customer service with a smart chatbot: 24/7 availability, personalized interactions, and reduced operational costs. Boost engagement and loyalty

Choosing the Right Service Delivery Platform for Your Business

Discover the benefits of Next-Generation SDPs like hSenid SDP for telecommunication services, ensuring flexibility, innovation, and customer satisfaction.

The Future of Service Delivery Platforms in 2024: What’s New

Explore the future of Service Delivery Platforms in 2024, focusing on trends and innovations in telecommunications, and how hSenid SDP

USSD Gateways: Bridging the Digital Divide in Developing Nations

Discover how USSD technology fosters digital inclusion in developing nations, enabling vital services in banking, healthcare, and education, and overcoming