hSenid

Smart Chatbot

AI Companion at your fingertips

Our enterprise-grade chatbot solution uses natural language processing techniques to personalize and streamline interactions. With multilingual and speech recognition capabilities, it enhances customer engagement, reduces costs, and boosts efficiency levels.

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Extend the customer support experience to those who don’t speak English, or who are more comfortable conversing in other languages like Sinhala/Tamil.

The Smart Chatbot will hand over the conversation to a customer care agent if the customers need live assistance from the agent.

Integrate the speech recognition technology into your chatbots on your website and apps, which will recognize spoken queries and provide reliable answers.

hSenid Smart Bot is an Artificial Intelligence (AI) fueled system that can use past chat experience to retrain the bot for a higher accuracy and a broader vocabulary.

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