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Our Blogs

AI

Enterprise AI Providers vs. System Integrators: Who Should You Choose?

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How Indian Enterprises Can Prevent Hallucinations in GenAI Copilots: A 2026 Buyer’s Checklist

Choose GenAI copilots that are grounded in approved company data, have strong governance and guardrails, support human review for high-risk answers, and provide ongoing monitoring/evaluation to keep outputs accurate and compliant.

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How to Choose the Best AI Consulting Company in the Middle East: A 2026 Buyer’s Checklist

Choosing the right AI consulting partner in the Middle East comes down to proven results, strong local understanding, and the ability to deliver end-to-end support—from strategy and governance to deployment and ongoing optimization.

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Predictive Analytics vs. Generative AI: Which Delivers Faster Business ROI?

Is your enterprise ready for AI? Discover the essential checklist every Sri Lankan company must consider when integrating AI solutions. Learn how AI can transform your operations and stay ahead of the competition with AI solutions tailored to your needs.

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person using mobile banking

Here’s What Leading Mobile Banks Want in a USSD Gateway

Discover why USSD remains a cost-effective telecom tool, enabling real-time, scalable, and internet-free communication for operators.

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company offering LBS

How Telcos Can Build Competitive Advantage with LBS Mobile Solutions

Discover how LBS is transforming telecom with enhanced customer experience, network optimization, and new revenue opportunities.

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using smart chatbot

Think Your Bot Is Smart? 5 Features That Separate Real AI Chatbots from the Rest

Smart chatbots are transforming customer service, improving efficiency, and meeting rising customer expectations. Are you keeping up with the

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old man using a phone

MCA Isn’t Dead — It Just Got Smarter

Boost customer engagement with a smart Missed Call Alert service. Enhance reliability, reduce churn, and unlock new revenue streams.

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Is Red Hat Consulting Worth the Cost for Smaller Teams?

Consulting isn’t just for giants. Here’s when Red Hat makes sense for smaller engineering teams.

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Why MCA Is Still a Hero in Low-Bandwidth Markets

Sometimes the simplest tools are the most effective. MCA continues to drive engagement where data can’t.

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Why Missed Calls Still Matter in a 5G World

In markets with low data use, missed call alerts remain one of the most powerful communication triggers.

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Top 5 USSD Gateway Platforms for Developers and Operators

Choosing a USSD gateway? Start with these top platforms trusted by operators and developers alike.

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A telecommunications professional stands in front of a server rack with colorful network cables and glowing LED lights. He is wearing a red and navy plaid shirt, glasses, and a blue lanyard, holding a laptop that displays the text “SIGTRAN GATEWAY” on the screen, while giving a thumbs-up with his other hand.

What Is a SIGTRAN Gateway? A Deep Dive for Telecom Engineers

Bridge legacy SS7 and modern IP networks with SIGTRAN Gateway—cost-effective, scalable, and future-ready telecom solution.

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Is Protocol Simulation a Must-Have or a Nice-to-Have for Telcos?

Telcos testing at scale need more than lab equipment, they need protocol simulators to avoid live network risks.

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A young man with short brown hair and a beard stands in a vast desert under a clear blue sky, intently using his smartphone. He wears a dark t-shirt and a backpack, with golden sand dunes and distant mountains stretching out behind him.

USSD Gateway Explained for Beginners

Discover why USSD remains a cost-effective telecom tool, enabling real-time, scalable, and internet-free communication for operators.

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Why Do So Many Messaging Platforms Struggle to Scale?

From crashes to lag, poor architecture ruins CX. Here’s why messaging platforms often fail to grow, and how to fix

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Is Your SMSC Infrastructure Ready for 5G?

In a 5G world, message delivery speed, volume, and security matter more than ever. Is your SMSC holding up?

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Are Mobile LBS Services Underutilized in Modern Marketing?

Location-based marketing isn’t new, but it’s underused. Learn how telcos and brands can unlock its full potential.

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Affordable AI Chatbot for Small Business

AI isn’t just for the big players. These affordable chatbots help small businesses deliver pro-level support on a lean budget.

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Are Smart Chatbots Really That Smart or Just Rebranded Scripts?

They sound smart, but are they? Too many chatbots promise intelligence but deliver rigid flows. We reveal what real smart

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Best AI Chatbot to Handle Customer FAQ

Say goodbye to copy-paste replies. The top AI FAQ chatbots learn, adapt, and keep support moving at speed.

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Smartphone showing shopping and cafe push notifications with a global map and location pins in the background.

Do Location-Based SMS Alerts Actually Drive User Action?

As mobile experiences become more personal and real-time, location-based SMS is emerging as a game-changer for telecom operators looking to

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Three smartphones showing location and map icons on screen, symbolizing GPS or geolocation services.

Best SMS Location-Based Service for Telecom Operators

As mobile experiences become more personal and real-time, location-based SMS is emerging as a game-changer for telecom operators looking to

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Person holding a smartphone with a chat bubble saying, "What can I help you with?

Can AI Chatbots Be Trusted with Financial Conversations?

AI chatbots are reshaping the way we interact with banks, offering speed and convenience with every conversation, yet concerns around

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Man presenting to colleagues with an upward-trending bar chart on a screen.

Still Ignoring Missed Calls? You Might Be Losing More Than You Think

Missed calls often go unnoticed, but they carry valuable signals about customer needs and intent—sometimes even lost sales waiting to

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