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Is USSD Still Relevant? 5 Reasons It’s a Must-Have in Emerging Markets

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In a world where mobile apps and fast internet are the norm, outdated technologies like USSD (Unstructured Supplementary Service Data) are no longer relevant. The startling reality is that USSD continues to be a game-changer, especially in emerging nations. This game-changer continues to bridge the gap where internet access is limited or expensive from enabling mobile banking to power essential services.

In countries where mobile penetration is strong but internet coverage remains inconsistent, USSD service providers in Ghana mainly play a vital role. They enable millions of people, especially those who use feature phones to access financial services, healthcare, education, and more without requiring a data connection.

Thus, why does USSD continue to be successful in countries like Ghana? Let’s look at five main reasons why USSD is becoming an essential technology in emerging markets.


USSD Enables Financial Inclusion

USSD is the backbone of mobile financial services, especially in unbanked emerging markets. Any mobile phone can use USSD, unlike apps that need a smartphone and internet connectivity. Platforms that provide bill payment, money transfers, and even microloans, such as bKash in Bangladesh and M-Pesa in Kenya, have demonstrated how USSD may transform financial inclusion.

USSD service providers in Ghana have partnered with banks and mobile money platforms to make financial services accessible to rural communities and low-income earners. USSD makes banking simple, fast, and affordable for everyone from checking account balances to sending money.


No Internet? No Problem!

The greatest and simplest feature of USSD is it doesn’t require an internet connection. This makes it ideal for areas with expensive data plans or inadequate connectivity. For instance, Ghanaian farmers might use USSD numbers to get compensation for their produce or to monitor weather reports. In a similar vein, utility firms ensure that no one is left behind in the digital revolution by using USSD for account management and bill payments.

USSD service providers in Ghana give governments and companies a dependable means of providing services to customers, irrespective of their location or device.


USSD is Cost-Effective and User-Friendly

The simplicity of USSD is unparalleled. It functions on any mobile device without the need for apps, downloads, or a learning curve. For consumers who are not tech-savvy or cannot afford smartphones, this makes it perfect. Furthermore, USSD transactions are very economical for end users and service providers.

USSD is used by mobile operators and companies in Ghana, to provide affordable offerings such as mobile wallet transactions, airtime purchases, and educational resources. It’s just a simple dial of a short code to use USSD for healthcare information or bill payment.


USSD Powers Essential Services

In emerging nations, not only banking USSD serves as a lifeline for numerous vital services. Here are some instances when it is having an effect:
  • Healthcare: In South Africa, tools like HealthCheck use USSD to screen for COVID-19 symptoms.
  • Education: In Ghana, platforms like Chalkboard Education deliver e-learning content to students without requiring an internet connection.
  • Commerce: Retailers and food delivery services use USSD for order confirmations and updates.

USSD service providers in Ghana continue to innovate, enabling businesses to deliver critical services directly to customers’ phones.


USSD is Reliable for Businesses and Governments

In emerging nations, USSD provides a reliable means of communication for governments and companies. It enables businesses to communicate with customers in real-time, get feedback, and provide services effectively.

For instance, governments utilize USSD for social programs, surveys, and emergency warnings, while telecom corporations use it for airtime top-ups. Businesses in Ghana depend on USSD to make sure that everyone, regardless of location or income level, can access their services.


Conclusion

In emerging nations, USSD continues to be a vital component of accessibility and connection, empowering people and bridging the digital divide. No one is left behind in the digital age as it continues to transform how governments and businesses interact with individuals through mobile banking, healthcare, education, and other fields.

USSD service providers bridge the digital divide and empower people in nations like Ghana, acting as more than just intermediaries. To make sure that no one is left behind in the digital age, USSD is constantly redefining how governments and businesses interact with the public through mobile banking, healthcare, education, and other fields. As emerging markets keep expanding and innovating, USSD proves that often the most significant technologies are the most fundamental.


Revolutionizing Connectivity and Services in Emerging Markets

One of the top USSD solution providers is hSenid Mobile, whose USSD Gateway Service is a game-changing tool that is revolutionizing how telcos use USSD technology. USSD gateways play a critical role in connecting users with services through quick, reliable, and cost-effective communication, even in areas with limited internet access.

hSenid’s USSD Suite takes this a step further with its three powerful modules: USSD Gateway for flawless core network integration, USSD Framework for building dynamic applications, and USSD Menu Designer for managing user-friendly menus. Together, these components enable businesses to create, deploy, and manage services effortlessly.

Now You Can Download

USSD Datasheet

You can get an idea about hSenid Smart Chatbot and investigations by referring this document.

Now You Can Download

USSD Datasheet

You can get an idea about hSenid Smart Chatbot and investigations by referring this document.