SMSC

SCALE UP ON DEMAND

The hSenid SMSC elastic architecture for on-demand scaling minimizes costly over-provisioning and ensures capacity to meet abrupt spikes in SMS traffic. Its ability to maximize revenue, combined with its remarkable reliability, makes it the ideal solution for Telcos.

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Built for Scaling

hSenid SMSC provides its users with an advanced level of functionality in receiving, processing, storing and sending various types of SMS messages, with the ability to handle a higher capacity of messages and traffic rates. The clustered architecture of hSenid SMSC offers maximum availability, while the minimizing of downtime and handling of internal load balancing means there is no single point of failure.

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SIGTRAN Stack Built In-house

Eliminates the need to purchase an expensive third-party SIGTRAN stack or SS7 card and enables easy integration into the operator’s network

Overload Protection Support

Buffers and seamlessly sends out excess capacity when messages surpass the designated Message Delivery Attempt (MDA) level in the system

Configurable Routing Rules

Facilitates different actions, such as relay and reanalyze, by configuring routing rules through a GUI

DND Module

Do Not Disturb management module offers a comprehensive solution to maintain personalized DND lists and advanced promotional control for SMS. DND module offers a user-friendly UI to manage functionalities as well as a RESTful API layer for external triggers. Apart from global SMS limits, individual users can activate DND by sending an SMS and limiting either the number of SMSs per sender address or all messages during a specified time period.

Don’t just take our words for it.

"We selected hSenid Mobile for their proven record of software, their compliance to our requirements and their flexibility in project management."

Don’t just take our words for it.

"hSenid Mobile has over the years developed highly adaptable solutions catered to the market space & unique requirements of Brunei."

Don’t just take our words for it.

"The combination of hSenid CPaaS and its multi-operator support has given us access to a range of Telecom operators and their network services. "

Don’t just take our words for it.

"mSpace aims to make app creation swift with our Telecom APIs exposed on hSenid CPaaS, enabling new sources of income for our community."

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SMSC | Carrier-grade SMS center for telcos | hSenid Mobile

SMSC

A carrier-grade SMS center that scales with every spike.

Carry every OTP, alert and bulk campaign on an SMSC that scales on demand. hSenid SMSC gives mobile operators clustered high availability, an in-house SIGTRAN stack, full SMPP support and 4G/5G interworking, so you stop paying for idle capacity and keep every message moving when traffic surges.

More revenue from SMS, no single point of failure.

Book a demo Download the brief

hSenid SMSC, a carrier-grade SMS center routing A2P, OTP and bulk SMS traffic for mobile operators

The challenge

Legacy SMSCs cost you most on your busiest days.

SMS still carries the OTPs, alerts and campaigns your enterprise customers pay for. When the SMS center can't keep up, the loss lands on your revenue and your reputation.

Paying for idle capacity

Hardware sized for the worst day of the year sits unused the rest of it, and still needs licences and support.

Late or lost OTPs at peaks

Salary days, flash sales and login storms push traffic past capacity. Codes arrive late, users retry, and the load doubles.

A single point of failure

One failed node or a choked message store can stall delivery for every subscriber and every enterprise client at once.

Third-party SIGTRAN costs

External SIGTRAN stacks and SS7 cards add licence fees, integration work and one more vendor to chase when things break.

Stranded as the network moves to IP

Platforms that can't interwork with IMS and 5G cores make SMS harder to offer as your network evolves.

The answer

With hSenid SMSC, capacity follows demand.

An elastic, clustered SMS center that scales up for spikes, scales back after, and keeps delivering through faults.

Built for scaling. Designed never to stop.

hSenid SMSC receives, processes, stores and sends every type of SMS at high message volumes and traffic rates. Its clustered architecture handles load balancing internally, so there is no single point of failure and downtime is kept to a minimum.

Scale vertically by adding resources, or horizontally by adding nodes, without interrupting service. You grow capacity as your business grows, instead of buying it up front.

Certified by Red Hat Clustered high availability Vertical and horizontal scaling 4G and 5G ready

Enterprises, apps and aggregators

SMPP clients / ESMEsBulk SMS portalSMPP APIAd engines API

hSenid SMSC core · clustered

SMPP gatewayNumber analyzerRouting rulesOverload protectionMessage storeCharging and CDRDND moduleProvisioningUI managementAIOps

Your mobile network

In-house SIGTRAN / SS7IP-SM-GW (4G / IMS)5G SMSFOther SMSCs

No single point of failure: load balanced inside the cluster

Everything your SMS core needs. Already built in.

In-house SIGTRAN stack

Integrate straight into your network without buying a third-party SIGTRAN stack or SS7 card. Lower licence costs, tighter performance control and one vendor to call.

Overload protection

When traffic passes your Message Delivery Attempt (MDA) level, excess messages are buffered and sent out seamlessly instead of being rejected.

Forward-and-store delivery

Messages are delivered first and stored after, which saves storage and keeps throughput high when traditional store-and-forward platforms slow down.

Full SMPP support and SMPP gateway

Set up new SMPP accounts and ESMEs from profiles in minutes. Connect to multiple SMSCs, load-balance between them and manage traffic from every SMPP client.

Configurable routing rules

Define relay, reanalyze and other routing actions through a GUI, so your team changes traffic paths without code changes.

Charging and billing

Real-time and offline charging for prepaid, postpaid and roaming subscribers, with detailed CDRs in flexible formats for your billing systems.

DND module

Keep personalized Do Not Disturb lists and promotional controls, with a user-friendly UI and a RESTful API for external triggers. Subscribers can opt out by SMS, per sender or for a set time window.

Bulk messaging and ad appending

Sell bulk campaigns through a portal connected over the SMPP API, and earn more per message by appending text ads or ads from third-party advertising engines.

4G and 5G interworking

Connect to IP-SM gateways and 5G SMSF nodes, so SMS stays a universal channel across IMS and 5G as your network moves to IP.

AIOps built in

AI that watches your SMSC so your team doesn't have to.

hSenid AIOps runs across your hSenid telco platforms, including SMSC and USSD. It spots revenue leaks, finds root causes and checks changes before they go live, so your operations team spends less time firefighting and more time keeping SMS revenue flowing.

Revenue risk identification

Find revenue leaks early

Machine learning flags applications that are burning revenue or showing risk patterns, so you act before the loss shows up in billing.

Root cause analysis

Know why, not just what

Automatically pinpoints the cause of an issue, such as a database failure or insufficient memory, at both infrastructure and application level.

Abnormal behaviour alerts

Hear about anomalies first

Proactive risk and anomaly detection alerts your team before subscribers or enterprise clients notice a problem.

Autopilot

Simulate before you execute

Autopilot pre-checks commands and changes and simulates their impact before they run, so risky changes are caught before they reach live traffic.

Ask AI

Ask your platform anything

A chat interface your engineers use to query current issues and system state in plain language, instead of digging through logs and dashboards.

Automated validation

Test changes without manual checks

AI tests for bottlenecks and validates changes for you, so your team spends less time on repetitive checks and more on growing the service.

Telco platforms you can trust at carrier scale.

50M

Transactions a day handled by hSenid Mobile systems.

Across hSenid platforms

20%

Lower customer attrition reported by operators using DND compliance.

Source: hSenid R&D

Third-party SIGTRAN stacks or SS7 cards to buy.

In-house stack included

Since 1997

Building telco platforms for operators in Asia, Africa, Australia and the USA.

Certified by Red Hat

Earn more from every SMS you carry.

One SMS center for the traffic your enterprise customers depend on, and the services that grow your messaging revenue.

A2P and OTP

Keep OTPs on time

Banks, apps and public services need codes delivered in seconds. Absorb login storms and payday spikes without rejecting traffic.

ExampleA payday OTP burst is buffered above the MDA level and delivered, not dropped.

Bulk and advertising

Sell more campaigns

Give enterprises a bulk SMS portal over the SMPP API, and add ad revenue by appending sponsor messages.

ExampleA retailer's promo runs through the bulk portal with a sponsor line appended.

Subscriber trust

Cut spam, keep subscribers

DND lists, promotional limits and SMS opt-outs keep unwanted messages down and churn low.

ExampleA subscriber texts to block promotions from one sender for the evening.

4G, 5G and IoT

Keep SMS universal

Carry alerts and device notifications across legacy, IMS and 5G cores from one platform.

ExampleSmart meter alerts reach the SMSC through the 5G SMSF.

SMSC FAQs

Questions operators ask before they upgrade.

What is an SMSC, and why do operators still need one?

A Short Message Service Center (SMSC) receives, stores, routes and delivers SMS across your mobile network. It still carries the OTPs, banking alerts, government notices and A2P campaigns that enterprises pay for, so its capacity and uptime directly affect your messaging revenue.

Does hSenid SMSC work with 4G and 5G networks?

Yes. hSenid SMSC supports 4G and 5G interworking, connecting to IP-SM gateways in IMS networks and to 5G SMSF nodes, so SMS keeps working as your network moves to IP.

Do we need a third-party SIGTRAN stack or SS7 card?

No. hSenid SMSC includes a SIGTRAN stack built in-house, which removes the cost of an external stack or SS7 card and makes integration with your network simpler.

How does hSenid SMSC handle sudden traffic spikes?

Its elastic, clustered architecture scales on demand, both vertically and horizontally. Overload protection buffers messages above your Message Delivery Attempt (MDA) level and sends them out seamlessly, and forward-and-store delivery keeps throughput high under heavy load.

Can enterprises and aggregators connect over SMPP?

Yes. hSenid SMSC has full SMPP support, with SMPP profiles to set up new accounts and ESMEs easily. The SMPP gateway connects to multiple SMSCs, balances load and manages traffic from SMPP clients, and a bulk messaging portal is available over the SMPP API.

How does it support charging and DND compliance?

It provides real-time and offline charging for prepaid, postpaid and roaming subscribers, with detailed CDRs in flexible formats. The DND module manages personalized Do Not Disturb lists and promotional limits through a UI and a RESTful API, and subscribers can opt out by SMS. Book a demo to see it on your traffic mix.