Reputation Management - hSenid Mobile

hSenid
Reputation Management

Protect Your Reputation in Real Time.

Build and protect brand trust by catching issues early and responding quickly. Stay on top of public sentiment across leading review platforms, reduce negative impact, boost customer satisfaction, and keep your reputation strong where it matters most.

Download Datasheet

Key Features

Cross-Platform Sentiment Analysis

Understand customer sentiment as it happens. Capture and analyze feedback from multiple channels in real time, helping teams quickly identify issues, measure satisfaction, and respond before problems escalate.

Trend Extraction

Spot patterns before they become problems. Automatically identify recurring keywords and themes to reveal emerging trends, enabling proactive improvements to products, services, and customer experience.

Smart Alerts

Respond faster to what matters most. Instantly notify relevant teams about high priority complaints or negative feedback, reducing response times and minimizing customer impact.

Actionable Recommendations

Move from insight to action. Receive clear, data backed recommendations based on detected patterns, helping teams resolve root causes and continuously improve customer outcomes.

AI-Driven Lead Qualification

Increase conversion quality while reducing manual checks. Qualify leads automatically during onboarding, KYC, or registration flows, ensuring only high confidence users move forward in the process.