

Best Enterprise AI Solutions for Telecom Operators: CX vs. Revenue vs. Operations
Enterprise AI is redefining telecom performance, from customer engagement to revenue protection and network efficiency across core operations.
Best AI Solutions Providers in the UAE for Enterprises
An in-depth overview of enterprise AI solutions providers in the UAE, covering governance, scalability, security, and why hSenid Mobile Solutions leads large-scale AI transformation.
AI Partners vs. In-House AI Teams: Which Is Best for Your Company?
The real trade-offs between building in-house AI teams and working with AI partners in enterprise transformation.
Data Science and AI/ML

Smart AI Chatbots: Are They Really “Intelligent” or Just Scripted?
They sound smart, but are today’s smart AI chatbots actually thinking or just mimicking intelligence through clever scripts? Here’s what

Why Customers Trust Smart Chatbots More Than Call Centers
Tired of “Sorry, I don’t understand”? Discover how a smart chatbot can turn failed conversations into seamless, personalized customer experiences.

Could Your Smart Chatbot Out-Sell Your Best Sales Rep?
Telcos need instant service. A smart AI chatbot in self-care apps cuts costs, boosts loyalty, and delivers 24/7 support. The

Why Every Telco Needs a Smart Chatbot on Its Self-Care App
Telcos need instant service. A smart AI chatbot in self-care apps cuts costs, boosts loyalty, and delivers 24/7 support. The

Sorry, I Don’t Understand” – Why Your Chatbot Keeps Failing
Tired of “Sorry, I don’t understand”? Discover how a smart chatbot can turn failed conversations into seamless, personalized customer experiences.

How a Smart AI Chatbot Saved a Hotel 100+ Hours a Month
From bookings to check-in FAQs, this hotel’s AI chatbot handled it all, saving over 100 hours monthly while improving response

Why Smart AI Chatbots Are the Backbone of Modern Telco Self-Service Portals
From endless phone queues to AI-powered telco assistants delivering 24/7 personalized support, instant solutions, and cost-efficient self-service.

Think Your Bot Is Smart? 5 Features That Separate Real AI Chatbots from the Rest
Smart chatbots are transforming customer service, improving efficiency, and meeting rising customer expectations. Are you keeping up with the

Affordable AI Chatbot for Small Business
AI isn’t just for the big players. These affordable chatbots help small businesses deliver pro-level support on a lean budget.

Are Smart Chatbots Really That Smart or Just Rebranded Scripts?
They sound smart, but are they? Too many chatbots promise intelligence but deliver rigid flows. We reveal what real smart

Best AI Chatbot to Handle Customer FAQ
Say goodbye to copy-paste replies. The top AI FAQ chatbots learn, adapt, and keep support moving at speed.

Can AI Chatbots Be Trusted with Financial Conversations?
AI chatbots are reshaping the way we interact with banks, offering speed and convenience with every conversation, yet concerns around

Best Smart Chatbot Platforms 2025
Smart chatbots are transforming customer service, improving efficiency, and meeting rising customer expectations. Are you keeping up with the

How Do Smart AI Chatbots Learn
Smart AI chatbots use natural language processing, machine learning, and real-time data to understand users and deliver fast, accurate responses

Best Smart Chatbot Platforms 2025
Smart chatbots are transforming customer service, improving efficiency, and meeting rising customer expectations. Are you keeping up with the

The Dark Side of AI chatbots: Are They Really Smarter Than Humans?
When AI chatbots seem too sure, they can mislead—but smart AI chatbots deliver precise, context-aware, human-like assistance around the clock.

Why Smart Chatbots Are Redefining Customer Service – Are You Keeping Up?
Smart chatbots are transforming customer service, improving efficiency, and meeting rising customer expectations. Are you keeping up with the

How Smart Chatbots Use Machine Learning to Deliver Human-Like Responses
“Smart chatbot” sounds like one of those phrases people toss around in pitch decks and tech blogs, but here’s the

Best AI chatbot for mobile
Boost sales with AI chatbots! Discover how smart chatbots enhance engagement, automate tasks & close deals faster on your website.

How to automate food delivery orders with Smartchatbots
Automate food delivery orders with smart chatbots for 24/7 service, accuracy, and efficiency. Enhance customer experience today!

From Siri to Smart Chatbot: The Role of Voice Recognition in Enhancing Customer Support Like Never Before
Explore how voice-enabled AI chatbots revolutionize travel & hospitality with speed, personalization, and multilingual support.
Telco Signaling

Best Proximity SMS Marketing Use Cases for Retail and FMCG in Emerging Markets
Effective proximity SMS marketing is transforming retail and FMCG engagement in emerging markets. Learn how location-based SMS and USSD campaigns

USSD vs. Mobile Apps for Financial Services: What Scales Better in Emerging Markets?
In emerging markets, scale is defined less by innovation alone and more by accessibility. While mobile apps offer rich features

Best USSD Service Providers in Africa for Mobile Money Platforms
Mobile money is a backbone of digital financial inclusion across Africa, and USSD remains one of the most reliable ways

SMSC Gateway vs. SMS API: What’s the Difference & Which One Do You Need?
In the fast-paced world of banking and fintech, seamless and secure authentication is non-negotiable. Choosing the right SMSC platform for

Location-Based SMS vs. Push Notifications: Conversion and Cost Comparison
When brands want to reach customers at the right place and time, location-based SMS and push notifications often top the

Why LBS Mobile Is the Most Addictive Marketing Tool You’ve Never Tried
Discover how the hSenid **LBS mobile** platform transforms subscriber engagement. This cost-effective, open-API solution enables targeted, geo-precision marketing and enhances

Why a Missed Call Alert Is Sometimes More Powerful Than a Push Notification
That tiny missed call alert can trigger higher response rates than any flashy notification. Learn the behavioral science behind why

How One Bad USSD Provider Lost an Operator Thousands of Customers
A single misstep by a USSD gateway provider cost a telecom giant its loyal users overnight. This cautionary story reveals

The Questions CIOs Should Ask Before Upgrading an SMSC Platform
Before signing that upgrade deal, CIOs should pause, the wrong SMSC platform can silently drain budgets and limit scalability. Here’s

Without SIGTRAN, Your Network Is Just an Expensive Brick
A clear look at SIGTRAN’s role in modern telecom: translating SS7 over IP to power SMS, USSD, and authentication while

Why Monitoring SIGTRAN Traffic Is a Skill Every Engineer Needs
Optimize SIGTRAN traffic with best-practice monitoring, actionable metrics, and tool choices that deliver reliability, performance, and effortless scale.

How to Choose a USSD Gateway Provider Without Burning Your Budget
3 USSD tricks to get customers chatting, buying, and engaging in seconds – no apps, no data, just instant mobile

How a Pizza Chain Used SMS Location-Based Service to Double Orders Overnight
A pizza chain doubled its orders overnight using SMS location-based service. By sending timely and personal messages near their stores,

Why Telecom Operators Still Invest Heavily in SIGTRAN Gateway
Learn how to monitor SIGTRAN traffic like a pro with best practices and tools. Discover the power of the

How Banks Use Missed Call Alerts to Build Trust With Rural Customers
In regions where internet access remains limited, banks are turning to missed call alert services to build stronger relationships with

SIGTRAN in Telecom: The Invisible Tech Running Every Call and Text
Learn how to monitor SIGTRAN traffic like a pro with best practices and tools. Discover the power of the

From Payments to Polls: The Expanding Role of USSD Gateways
In every corner, from remote villages to bustling cities, the ussd gateway is silently shifting roles, from financial lifeline to

Transforming Tourist Hotspots Into Marketing Gold With LBS Mobile
Tourism is evolving fast, and telcos have a golden opportunity to lead the change. With LBS Mobile, operators can transform

Can Your SMSC Handle a Billion Messages a Day? Enterprise-Grade Ones Can
Discover how an enterprise-grade SMSC can handle a billion messages a day with unmatched scalability, reliability, and revenue opportunities. Learn

Nobody Clicks Anymore? Use LBS Mobile to Target People Who Actually Want to Buy
Struggling with low ad clicks? Discover how LBS Mobile helps brands target real buyers with location-based precision, boosting engagement, ROI,

Your Legacy Network Isn’t Dead! SIGTRAN Gateway Can Give It New Life
Discover how hSenid Mobile’s SIGTRAN Gateway breathes new life into legacy SS7 networks. Transform costly, rigid infrastructure into a scalable,
Communication and API

From Lead to Loyalty: Implementing SMS Automation Best Practices in B2B Marketing
Businesses are using cutting-edge solutions to improve communication and produce outcomes in the constantly changing field of business-to-business (B2B) marketing.

Cross-Channel Messaging Strategies for the Food and Beverage Industry
Boost customer engagement & sales in the food & beverage industry with cross-channel messaging. Deliver consistent, timely updates!

The Power of Multi-Channel Communication Platforms in Financial Services
Discover how multi-channel communication enhances financial services. Boost engagement, security & efficiency with seamless platforms.

Timing is Everything: Best Time to Send B2B SMS Campaigns for Optimal Results
Optimize your B2B SMS campaigns with perfect timing! Discover the best days & hours to maximize engagement & boost conversions.

The Future of Multi-Channel Messaging: Reaching Your Audience Anytime, Anywhere
Discover the future of multi-channel messaging with Talito—seamless, personalized customer engagement anytime, anywhere.

TADHack Sri Lanka 2024 Wraps Up with Game-Changing Innovations at Dialog Auditorium
hSenid Mobile Solutions proudly concluded TADHack Sri Lanka 2024, the premier Telco Application Development Hackathon, bringing together innovators to build

Choosing the Right CPaaS API Management Tool: Why Telcos Should Embrace hSenid CPaaS
Choose the right API management tool with hSenid CPaaS: scalable, secure, accessible, monetizable, and empowering for telcos.

The Future of Telecommunications: Embracing Innovation and Connectivity
Explore the future of telecommunications with 5G, IoT, AI, and CPaaS: enhancing connectivity, automation, and customer engagement

hSenid Mobile Announces the 11th Edition of TADHack Sri Lanka 2024
hSenid Mobile Solutions, a leader in telecom innovation, proudly announces the return of TADHack Global 2024 to Sri Lanka. Marking

Why SDPs Need to Advance with 5G
Discover why Service Delivery Platforms (SDPs) must advance with 5G for faster service innovation, improved network efficiency, and enhanced customer

Choosing the Right Service Delivery Platform for Your Business
Discover the benefits of Next-Generation SDPs like hSenid SDP for telecommunication services, ensuring flexibility, innovation, and customer satisfaction.

The Future of Service Delivery Platforms in 2024: What’s New
Explore the future of Service Delivery Platforms in 2024, focusing on trends and innovations in telecommunications, and how hSenid SDP

TADHack Global 2023 Crowns Sri Lankan Team ‘IntendAble’ as Third Global Champion
TADHack Sri Lanka 2023 by hSenid Mobile Solutions, the most anticipated open global hackathon, was successfully held at the Nawaloka

Five Tips to Help Telcos Choose the Right CPaaS Technology Enabler
In the last couple of centuries, communication evolved at a slow and steady pace and there was plenty of time

Wondering What a CPaaS Enabler Can Do for You? A Lot!
Today’s customers are all about convenience and efficiency. They want their needs met in the easiest and fastest way possible.

From Then to Now and Beyond: The Evolution of CPaaS
There was a time, not too long ago, when introducing a communications feature for businesses was a complex, tedious and

Breaking barriers amidst the pandemic: hSenid Mobile hosts TADHack Sri Lanka 2020 virtually
The world’s largest telco application development hackathon – TADHack Global 2020 took place on 10-11 October where teams from 20+

WhatsApp banking: Another trailblazing innovation from hSenid Mobile
hSenid Mobile Solutions has taken another step in revolutionising banking in Sri Lanka by introducing WhatsApp banking. For the first

hSenid Mobile launches TADHack Teens Sri Lanka 2021 exclusively for younger generation
TADHack, the world’s largest telco application development hackathon, is returning for the seventh year in Sri Lanka organised by hSenid

hSenid Mobile introduces ‘Bank with ComBank on Viber’
hSenid Mobile has expanded its footprint in helping revolutionize the banking sector in Sri Lanka by introducing ‘Bank with ComBank

hSenid Mobile hosts TADHack Sri Lanka for 7th time
TADHack Global 2021, the world’s largest telco application development hackathon, was held on 25 and 26 September virtually, for the
Cloud and DevOps

Best OpenShift Migration Partners for Regulated Teams (Checklist Inside)
Learn how to evaluate Red Hat OpenShift migration partners for regulated industries. Use our checklist to ensure compliance, security, and

OpenShift Consulting vs. In-House Platform Teams: Cost and Risk Comparison
Deciding between OpenShift consulting and building an in-house platform team can significantly impact both budgets and operational resilience. OpenShift experts

Why Even Big Tech Still Relies on Red Hat Consultation Providers
ChatGPT said:
Big Tech relies on Red Hat consultation providers for OpenShift, OpenStack, and Ansible mastery—secure automation, VMware-to-containers migration, and zero-downtime

The Role of Red Hat Consultation Providers in Cloud Chaos Control
Red Hat consultation transforms cloud chaos into efficient, automated, and secure operations that drive digital transformation success.

What Happens When You Skip a Red Hat Consultation? (Hint: Disaster)
One missing step: skipping a Red Hat consultation provider, can turn a smooth deployment into chaos. Here’s what companies learn

Should Small Teams Invest in a Red Hat Consultation Provider?
When budgets are tight, every tech investment counts. So, is hiring a Red Hat consultation provider really worth it for

10 Must-Know OpenShift Consultation and Implementation Tips for Beginners
Discover 10 essential tips for OpenShift consultation and implementation to streamline your deployment and growth

Would You Trust a Cloud Migration Without a Red Hat Expert
hSenid Mobile isn’t just a vendor, it’s the partner you want when every second and system counts during migration.

How Long Should It Really Take to Provision a Cluster?
From minutes to days, why OpenShift cluster provisioning times vary wildly. Behind the scenes of automation, hosted control planes, and

Is OpenStack Too Complex Without Professional Consulting?
DIY OpenStack can drain time and resources. Consulting might be the difference between success and stall.

How Do You Know You’re Using Ansible Provisioning Right?
Consulting isn’t just for giants. Here’s when Red Hat makes sense for smaller engineering teams.

DevSecOps on Fire? Here’s How Red Hat Solutions Consultation Puts It Out Fast
Consulting isn’t just for giants. Here’s when Red Hat makes sense for smaller engineering teams.

Is Red Hat Consulting Worth the Cost for Smaller Teams?
Consulting isn’t just for giants. Here’s when Red Hat makes sense for smaller engineering teams.

Why Red Hat OpenShift Advisory Services Are Key to Digital Transformation
Unlock digital transformation with Red Hat OpenShift Advisory Services. Tailored strategies, security, and innovation for growth.

Mastering OpenShift Consultation and Implementation Tips for a Seamless Digital Transformation
Master OpenShift with expert tips on consultation, deployment, automation, and security for seamless digital transformation.

10 Must-Know OpenShift Consultation and Implementation Tips for Beginners
Discover 10 essential tips for OpenShift consultation and implementation to streamline your deployment and growth

Optimising Performance with Red Hat OpenShift Consultation
Optimize performance with Red Hat OpenShift consultation: tailored infrastructure, security, automation, and cost efficiency.

Unlocking Business Potential with Red Hat Solutions Consultation
Unlock business potential with Red Hat certified consultation: innovation, security, tailored solutions, and future-proof IT.

Best Enterprise AI Solutions for Telecom Operators: CX vs. Revenue vs. Operations
Enterprise AI is redefining telecom performance, from customer engagement to revenue protection and network efficiency across core operations.

Best AI Solutions Providers in the UAE for Enterprises
An in-depth overview of enterprise AI solutions providers in the UAE, covering governance, scalability, security, and why hSenid Mobile Solutions

AI Partners vs. In-House AI Teams: Which Is Best for Your Company?
The real trade-offs between building in-house AI teams and working with AI partners in enterprise transformation.

Best Enterprise Recommendation Engine Providers for Personalization and Cross-Sell
How enterprise recommendation engine providers enable personalization and cross-sell through real-time, scalable AI.

Top Red Hat OpenShift Partners for Migration Projects Worldwide
What defines the best Red Hat OpenShift migration partners and why execution-focused expertise matters in enterprise modernization.

WhatsApp vs USSD in Africa: Why the Oldest Channel Still Powers the Widest Reach
WhatsApp may dominate conversations, but USSD still powers the widest digital reach in Africa. Discover why USSD remains the most

Best Proximity SMS Marketing Use Cases for Retail and FMCG in Emerging Markets
Effective proximity SMS marketing is transforming retail and FMCG engagement in emerging markets. Learn how location-based SMS and USSD campaigns

Best OpenShift Migration Partners for Regulated Teams (Checklist Inside)
Learn how to evaluate Red Hat OpenShift migration partners for regulated industries. Use our checklist to ensure compliance, security, and

Enterprise RAG Solutions: The Best Way to Build GenAI Copilots on Company Knowledge
Discover how enterprise RAG solutions build accurate GenAI copilots using company knowledge. Learn why RAG is essential for secure, grounded,

Why Singapore Enterprises Start AI With Modern Data Warehouses
Learn why Singapore enterprises prioritize modern data warehouses for AI success. Build a strong data foundation to enable scalable, compliant

Predictive Analytics for Kenyan Fintech: Top Use Cases and ROI
Explore top use cases for predictive analytics in Kenyan fintech. See how data-driven insights boost ROI, reduce risk, and drive

Fraud Prediction Vs Credit Risk Prediction in Fintech: Which Delivers Faster ROI?
Discover whether fraud prediction or credit risk prediction delivers faster ROI for fintechs. Learn how to balance speed, accuracy, and

Enterprise AI Providers vs. System Integrators: Who Should You Choose?
Enterprise AI providers are best if you want a ready platform and fast time-to-value. System integrators are better if you

How Indian Enterprises Can Prevent Hallucinations in GenAI Copilots: A 2026 Buyer’s Checklist
Choose GenAI copilots that are grounded in approved company data, have strong governance and guardrails, support human review for high-risk

How to Choose the Best AI Consulting Company in the Middle East: A 2026 Buyer’s Checklist
Choosing the right AI consulting partner in the Middle East comes down to proven results, strong local understanding, and the

Predictive Analytics vs. Generative AI: Which Delivers Faster Business ROI?
Is your enterprise ready for AI? Discover the essential checklist every Sri Lankan company must consider when integrating AI solutions.

OpenShift Consulting vs. In-House Platform Teams: Cost and Risk Comparison
Deciding between OpenShift consulting and building an in-house platform team can significantly impact both budgets and operational resilience. OpenShift experts

USSD vs. Mobile Apps for Financial Services: What Scales Better in Emerging Markets?
In emerging markets, scale is defined less by innovation alone and more by accessibility. While mobile apps offer rich features

Best USSD Service Providers in Africa for Mobile Money Platforms
Mobile money is a backbone of digital financial inclusion across Africa, and USSD remains one of the most reliable ways

SMSC Gateway vs. SMS API: What’s the Difference & Which One Do You Need?
In the fast-paced world of banking and fintech, seamless and secure authentication is non-negotiable. Choosing the right SMSC platform for

Location-Based SMS vs. Push Notifications: Conversion and Cost Comparison
When brands want to reach customers at the right place and time, location-based SMS and push notifications often top the