These days, the world of business is all about digital transformation. Regardless of sector or industry, organizations are looking for ways to automate operations and processes. There are different digital tools for varying requirements. In terms of customer service, AI assistants are proving to be immensely popular. AI assistants are a boon to businesses in…
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In the last couple of centuries, communication evolved at a slow and steady pace and there was plenty of time to adjust to each new development. In the last couple of decades, however, the rate of progress in communication has accelerated and now innovation seems to be happening at breakneck speed. Prior to the advent…
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Today’s customers are all about convenience and efficiency. They want their needs met in the easiest and fastest way possible. Today’s customers are also demanding. They want things done on their terms and, when this does not happen, they will go elsewhere. Tailoring operations to match the modern customer profile is crucial to success and…
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There was a time, not too long ago, when introducing a communications feature for businesses was a complex, tedious and expensive process. Platforms had to be built for each specific requirement and organizations had to approach each communication service provider individually. This meant lengthy negotiations and hefty bills. Exacerbating the situation was the limitations of…
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The world’s largest telco application development hackathon – TADHack Global 2020 took place on 10-11 October where teams from 20+ cities in the world connected to hack overnight. Although the new normal demanded a virtual event this year, the ground-breaking end results did our island of ingenuity proud. hSenid Mobile, a main organiser of the…
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hSenid Mobile Solutions has taken another step in revolutionising banking in Sri Lanka by introducing WhatsApp banking. For the first time in the country’s history, the Commercial Bank WhatsApp banking facility allows users to access a host of banking services through the world’s most popular messaging app. hSenid Mobile has continuously been at the forefront…
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