

Enhancing Telecom Customer Satisfaction with USSD-Based Self-Service Portals
Enhance telecom customer satisfaction with USSD-based self-service portals. Provide fast, secure, and cost-effective support without data.
Why USSD in Telecom Remains a Cost-Effective Communication Tool for Operators
Discover why USSD remains a cost-effective telecom tool, enabling real-time, scalable, and internet-free communication for operators.
The Future of USSD in Telecom: Is It Still Relevant in the Age of Apps?
Explore the future of USSD in telecom. Is it still relevant in the app era? Discover its role in financial inclusion and connectivity.
Data Science and AI/ML

Just What the Doctor Ordered: How Conversational AI Platforms are Redefining Healthcare Communication
Exploring the impact of AI chatbots in healthcare, this article highlights their roles in automating tasks, aiding in diagnoses, monitoring

Racing Ahead: How Conversational AI Chatbots are Driving Banking Services Forward
Discover the transformative power of conversational AI chatbots in the banking sector. Learn how these digital assistants enhance efficiency, cut

Boosting Sales Strategies with a Smart Chatbot
Explore how AI chatbots boost sales with 24/7 engagement, personalized experiences, and lead generation, plus how hSenid Sprout offers innovative,

Optimizing User Experience with Live Agent Transfer in Enterprise AI Chatbots
Enhance customer engagement with hSenid Smart Chatbot. Experience seamless live agent transfers, improved satisfaction, and boosted conversions.

Chatbot Champions: Unveiling the Five Must-have Features for Enterprise Chatbots
Discover the top five essential features for enterprise chatbots that enhance customer communication and experience. Learn how customization, omnichannel support,

Breaking Boundaries: Dealing with Common Issues in Traditional Enterprise Chatbots
Explore the evolution from traditional to AI chatbots, highlighting the advanced features of AI like natural language processing that enhance

How Multilingual Conversational AI Chatbots Drive International Engagement
Unlocking Global Horizons with Multilingual Conversational AI Chatbots | Break Language Barriers, Expand Reach, Enhance Engagement – Dive into the

Cultivating Connections: The Role of Emotional Intelligence in Conversational AI Platforms
Discover the pivotal role of emotional intelligence in conversational AI platforms and its impact on customer engagement. Explore how hSenid

How Conversational AI Companies are Transforming Online Shopping Experiences
Transform your online shopping experience with Conversational AI companies like hSenid Mobile. Learn how AI chatbots redefine customer interactions.

Enhancing Employee Productivity with Enterprise AI Chatbots
Unlock the potential of your workforce with enterprise AI chatbots! Discover how hSenid Smart Chatbots enhance employee productivity, from streamlined

How Conversational AI Companies are Shaping the Future of Business Communication
Tired of average? Conversational AI companies are revolutionizing business communication, powering customer support, marketing, and everyday tasks. Discover 5 ways

The Power of Speech Recognition in Conversational AI Chatbots
Optimize your business with the perfect Conversational AI platform. Gain valuable insights to make informed decisions. Read more before you

Choosing the Right Conversational AI Platform for Your Business
Optimize your business with the perfect Conversational AI platform. Gain valuable insights to make informed decisions. Read more before you
Telco Signaling

What is SIGTRAN in Telecom? A Beginner’s Guide to Modern Signaling Protocols
SIGTRAN in telecom enables fast, reliable signaling over IP networks, bridging legacy systems with modern 5G, VoIP & IoT solutions.

What Does SMSC Mean?
SMSC (Short Message Service Center) powers reliable messaging for telcos, ensuring seamless delivery, revenue growth & scalability.

SMSC in Telecom: How They Work and Why Theyโre Critical for Messaging
Explore how voice-enabled AI chatbots revolutionize travel & hospitality with speed, personalization, and multilingual support. SMSC in Telecom ensures reliable,

How Telecoms Can Leverage LBS for Customer Experience
Discover how telecoms can leverage LBS to enhance customer experience, optimize networks, and drive revenue with location insights.

No WiFi? No Problem: Advanced USSD Use Cases for Emerging Markets Changing the Game
Advanced USSD use cases are transforming emerging marketsโboosting financial inclusion, healthcare access & business growth without the internet

Automating Services with USSD Technology: A Game Changer for Emerging Markets
Revolutionize services with USSD technology a cost-effective, accessible solution for financial inclusion in emerging markets.

Running USSD Codes Step-by-step: A Quick and Easy Guide
Learn how to run USSD codes effortlessly and explore their benefits for mobile banking, payments, feedback, and telco services

Impact of USSD on Healthcare and Education in Africa
Discover how USSD technology is revolutionizing healthcare and education in Africa, making essential services accessible and efficient with hSenid’s USSD

USSD Gateways: Bridging the Digital Divide in Developing Nations
Discover how USSD technology fosters digital inclusion in developing nations, enabling vital services in banking, healthcare, and education, and overcoming

Choosing the Right USSD Gateway Provider for Your Telecommunication Needs
Maximize your telco’s efficiency and customer engagement with the right USSD Gateway provider. Explore key features such as Session Resuming,
Communication and API

Itโs the โHack Timeโ of the year!
TADHack Sri Lanka 2022 by hSenid Mobile Solutions, the most anticipated open global hackathon, returns for the 8th time! October

WEBRTC; The Future of Service Provider- Customer Communication
WebRTC is an open-source project started by the World Wide Web Consortium (W3C) that enables developers to embed peer-to-peer real-time

Team Siplo discuss about their experience at TADHack Sri Lanka 2016
hSenid Mobile hosted TADHack Sri Lanka for the third consecutive time this year The competition was intense among the teams

Apps Making Money โ Post TADHack Momentum
TADHack Sri Lanka 2014 which was held on 6th-7th June2014 at Dialog Future World, offered an international platform for Sri

TAP Application Development with Node
The significance of NodeJS: The programming languages used by developers are truly something that is dynamic. State-of-the-art languages come so

Payments in Future
Since consumers are now surrounded by a wealth of technology and expect businesses to lead the way with innovation. Many

WEBRTC FOR TELCOS
Over the years communication has been an ever evolving piece of technology. From the invention of the telephone by Alexander

How Telcos can Craft their Own Space in the App Economy
How Telcos can Craft their Own Space in the App Economy As we speak, the App Economy is on the

Increasing ROI in Mobile Apps
Itโs not a surprise that analysts predict consumers to spend $87 billion on purchases made from mobile devices in 2014.

Can your Bank become the Bank of the future?
The Banking industry is rapidly changing and the biggest paradigm shift that has occurred is the move to digitalizing-banks only.

hSenid Mobile announces the new mission and tagline
hSenid Mobile is a subsidiary of the hSenid group of companies. hSenid celebrated its 20 years of innovation in 2017

The Rise of Digital Bank
Banking and financial institutes have been struggling to join the digital disruption over the past couple of years. Although most

TADHack SL 2016 Developer Highlight : SAS Ninja
Team SAS ninja Labs became the second runners up at TADHack Sri Lanka 2016. Among the many novelty ideas that

TADHack SRI LANKA 2018
hSenid Mobile Solutions concluded TADHack Sri Lanka 2018, the biggest Telco Application Development Hackathon in the world, successfully for the

Telcoโs opportunity is not missed!
While SMS being the most used data service in the world, telcos can empower enterprises to give freedom to the

Subscriber created vas Revolution
With different messaging channels available in the market, such as WhatsApp, Viber, Messenger, Skype, ย etc., SMS is still the best

Achieve a 100% customer retention rate with an advance Self-Care solution
Bile self-care solutions are becoming a convenient way for mobile operators to engage with customers 24/7 while enhancing customer experience


How to develop Telco Applications โ Webinar series
hSenid Mobile launched Dev Space for all Telco developers around the world. Itโs an initiative where developers can use Dev Space APIs to develop

Double your Vas revenue โ proven with results
Exposing APIs transformed the business world and the internet. Internet companies and handset manufacturers have captured a great deal of

Why banks need to digitalize?
The Banking industry is rapidly changing and the biggest paradigm shift that has occurred is digitalization. If banks want to
Cloud and DevOps

SIGTRAN Gateway Explained: Common Challenges in SS7 Signaling
SIGTRAN Gateway bridges SS7 and IP networks, solving telecom challenges like scalability, security & interoperability for 5G & IoT

What is Missed Call Alert Service and Why Every Telco Needs It?
Missed Call Alert Service ensures users never miss important calls, boosting telco customer satisfaction, loyalty & revenue potential.

What is SIGTRAN in Telecom? A Beginner’s Guide to Modern Signaling Protocols
SIGTRAN in telecom enables fast, reliable signaling over IP networks, bridging legacy systems with modern 5G, VoIP & IoT solutions.

What Does SMSC Mean?
SMSC (Short Message Service Center) powers reliable messaging for telcos, ensuring seamless delivery, revenue growth & scalability.

SMSC in Telecom: How They Work and Why Theyโre Critical for Messaging
Explore how voice-enabled AI chatbots revolutionize travel & hospitality with speed, personalization, and multilingual support. SMSC in Telecom ensures reliable,

How Telecoms Can Leverage LBS for Customer Experience
Discover how telecoms can leverage LBS to enhance customer experience, optimize networks, and drive revenue with location insights.

From Siri to Smart Chatbot: The Role of Voice Recognition in Enhancing Customer Support Like Never Before
Explore how voice-enabled AI chatbots revolutionize travel & hospitality with speed, personalization, and multilingual support.

The Role of AI-powered Voice Chatbots in Telecoms: The Trust Factor Subscribers Can Count On
Explore how voice-enabled AI chatbots revolutionize travel & hospitality with speed, personalization, and multilingual support.

One Voice, Many Channels: The Power of Effective Cross-Platform Messaging Integration
Today’s consumers interact with brands on diverse platforms, such as websites, messaging apps, social media, and email. Businesses must offer

Get Them Talking! Revolutionary Voice-enabled AI Chatbot Strategies for Businesses
Explore how voice-enabled AI chatbots revolutionize travel & hospitality with speed, personalization, and multilingual support.

From Lead to Loyalty: Implementing SMS Automation Best Practices in B2B Marketing
Businesses are using cutting-edge solutions to improve communication and produce outcomes in the constantly changing field of business-to-business (B2B) marketing.

No WiFi? No Problem: Advanced USSD Use Cases for Emerging Markets Changing the Game
Advanced USSD use cases are transforming emerging marketsโboosting financial inclusion, healthcare access & business growth without the internet

Cross-Channel Messaging Strategies for the Food and Beverage Industry
Boost customer engagement & sales in the food & beverage industry with cross-channel messaging. Deliver consistent, timely updates!

The Power of Multi-Channel Communication Platforms in Financial Services
Discover how multi-channel communication enhances financial services. Boost engagement, security & efficiency with seamless platforms.

Timing is Everything: Best Time to Send B2B SMS Campaigns for Optimal Results
Optimize your B2B SMS campaigns with perfect timing! Discover the best days & hours to maximize engagement & boost conversions.

The Future of Multi-Channel Messaging: Reaching Your Audience Anytime, Anywhere
Discover the future of multi-channel messaging with Talitoโseamless, personalized customer engagement anytime, anywhere.

Automating Services with USSD Technology: A Game Changer for Emerging Markets
Revolutionize services with USSD technology a cost-effective, accessible solution for financial inclusion in emerging markets.

Building Smarter Workplaces with Smart Chatbots in HRM
Transform HRM with AI chatbotsโstreamline recruitment, onboarding, feedback, and employee engagement for smarter workplaces.

Why Red Hat OpenShift Advisory Services Are Key to Digital Transformation
Unlock digital transformation with Red Hat OpenShift Advisory Services. Tailored strategies, security, and innovation for growth.

Mastering OpenShift Consultation and Implementation Tips for a Seamless Digital Transformation
Master OpenShift with expert tips on consultation, deployment, automation, and security for seamless digital transformation.

Running USSD Codes Step-by-step: A Quick and Easy Guide
Learn how to run USSD codes effortlessly and explore their benefits for mobile banking, payments, feedback, and telco services