

LBS for emergency alerts via SMS
LBS with SMS gives telcos the power to send real-time, geo-targeted alerts—even without internet. A must-have for disaster response, public safety, and regulatory compliance in 2025.
Why Are So Many Operators Still Betting on USSD?
Why operators still invest in USSD: it works on any phone, costs less, reaches more people, and now runs on 5G with AI-powered menus. A smart move for telcos in emerging markets.
How Long Should It Really Take to Provision a Cluster?
From minutes to days, why OpenShift cluster provisioning times vary wildly. Behind the scenes of automation, hosted control planes, and GitOps, there’s a smarter way teams are scaling faster.
Data Science and AI/ML

Reaping Rich Rewards: How Smart Chatbots For Enterprises Can Optimize Marketing Campaigns
Optimize your marketing campaigns with AI chatbots: real-time monitoring, personalized engagement, and high-quality lead generation.

Top Challenges in Implementing Smart Chatbots for Enterprises (and how to overcome them)
Overcome common challenges in chatbot integration for enterprises with advanced NLP, multilingual, and system compatibility.

Tired of Dull Business Chats? Upgrade to Smart Chatbots
Upgrade to smart chatbots for engaging, efficient business chats. Enhance customer service, save costs, and drive growth effortlessly.

Meet Your AI Movie Buddy: Smart Chatbots in Movie Booking
Experience seamless movie booking with AI chatbots. Enjoy instant bookings, tailored recommendations, and a hassle-free experience.

Boost Your Brand’s Cool Factor with Smart Chatbots
Boost your brand’s cool factor with hSenid’s AI Chatbots. Enhance engagement, streamline ops, and drive growth effortlessly!

Smart Chatbots: Turning Boring Data into Cool Insights
Smart chatbots turn mundane data into actionable insights, enhancing customer experiences and driving business growth.

Reshaping Customer Service with Smart Chatbots
Transform customer service with hSenid Smart Chatbots. Experience AI-powered conversations, predictive assistance, and advanced visual recognition.

Combating the Spread of Misinformation with Smart Chatbots
Combat workplace misinformation with hSenid Smart Chatbots. Enhance transparency, trust, and efficiency with AI-powered accuracy and reliable information.

Want to Raise the Stakes on Customer Engagement? You Need a Smart Chatbot
Revolutionize customer engagement with hSenid Smart Chatbot. Seamless integration, proactive interactions, and advanced analytics for your enterprise success.

Smart Chatbots and Remote Work: Enhancing Productivity and Communication
“Enhance productivity and communication in remote work with hSenid Smart Chatbots. Discover their transformative benefits for your business today!”

Understanding NLP: The Technology Behind Smart Chatbots
Discover how Natural Language Processing (NLP) powers smart chatbots to enhance customer service with scalable, personalized, and efficient communication solutions.

Why Your Business Needs a Smart Chatbot
Transform your customer service with a smart chatbot: 24/7 availability, personalized interactions, and reduced operational costs. Boost engagement and loyalty

Just What the Doctor Ordered: How Conversational AI Platforms are Redefining Healthcare Communication
Exploring the impact of AI chatbots in healthcare, this article highlights their roles in automating tasks, aiding in diagnoses, monitoring

Racing Ahead: How Conversational AI Chatbots are Driving Banking Services Forward
Discover the transformative power of conversational AI chatbots in the banking sector. Learn how these digital assistants enhance efficiency, cut

Boosting Sales Strategies with a Smart Chatbot
Explore how AI chatbots boost sales with 24/7 engagement, personalized experiences, and lead generation, plus how hSenid Sprout offers innovative,

Optimizing User Experience with Live Agent Transfer in Enterprise AI Chatbots
Enhance customer engagement with hSenid Smart Chatbot. Experience seamless live agent transfers, improved satisfaction, and boosted conversions.

Chatbot Champions: Unveiling the Five Must-have Features for Enterprise Chatbots
Discover the top five essential features for enterprise chatbots that enhance customer communication and experience. Learn how customization, omnichannel support,

Breaking Boundaries: Dealing with Common Issues in Traditional Enterprise Chatbots
Explore the evolution from traditional to AI chatbots, highlighting the advanced features of AI like natural language processing that enhance

How Multilingual Conversational AI Chatbots Drive International Engagement
Unlocking Global Horizons with Multilingual Conversational AI Chatbots | Break Language Barriers, Expand Reach, Enhance Engagement – Dive into the

Cultivating Connections: The Role of Emotional Intelligence in Conversational AI Platforms
Discover the pivotal role of emotional intelligence in conversational AI platforms and its impact on customer engagement. Explore how hSenid

How Conversational AI Companies are Transforming Online Shopping Experiences
Transform your online shopping experience with Conversational AI companies like hSenid Mobile. Learn how AI chatbots redefine customer interactions.
Telco Signaling

Still Ignoring Missed Calls? You Might Be Losing More Than You Think
Missed calls often go unnoticed, but they carry valuable signals about customer needs and intent—sometimes even lost sales waiting to

3 Ways the Right USSD Gateway Provider Can Boost Your Mobile Reach Instantly
3 USSD tricks to get customers chatting, buying, and engaging in seconds – no apps, no data, just instant mobile

Why Your OTP Delivery Is Failing and How an Enterprise-Grade SMSC Fixes It
Hidden obstacles in OTP delivery—from network congestion to carrier limitations—and how enterprise-grade SMSCs ensure reliable, scalable authentication.

The Surprising ROI of Missed Call Alerts in Emerging Markets
Who knew missed calls could drive growth? Telcos in emerging markets are turning alerts into serious ROI.

Modernizing SS7 with a SIGTRAN Gateway: What You Need to Know in 2025
Discover the role of SIGTRAN in 5G telecom, bridging SS7 with IP networks for seamless roaming, SMS, and fraud prevention.

SMS Location-Based Service Campaigns That Work: 3 Proven Tactics from Leading Telcos
The smartest SMS campaigns know where you are. These telcos use that to their advantage—and it’s working.

Which USSD Provider Is Costing You Millions?
The wrong USSD gateway is silently draining your revenue—slow sessions, poor telco reach, outdated systems, and hidden fees are killing

What Does USSD Gateway for Financial Services
Think USSD is outdated? Think again. USSD Gateway is silently powering financial freedom for millions—no apps, no data, just pure

Missed Call Alerts: Genius or Gimmick?
Missed call alerts are a powerful tool for telcos—boosting customer satisfaction, reducing churn, and creating new revenue streams through simple,

05 SMS Location‑Based Service Use Cases
Discover how LBS is transforming telecom with enhanced customer experience, network optimization, and new revenue opportunities.

Sigtran Gateways: The Hidden Backbone
Sigtran gateways silently power global telecom by bridging legacy SS7 with modern IP networks—making SMS, roaming, and mobile services possible.

Why You Need a Sigtran Simulator Now
Let’s face it: Legacy systems are being phased out, and real-time signaling demands are skyrocketing. If you’re not already using

The Hidden Bottlenecks in SMS Delivery and How a Modern SMSC Unblocks Them
Not all delays are visible. Here’s what’s silently choking your SMS delivery and how next-gen SMSCs clear the path.

How Does LBS Mobile Work?
In a word, yes. But it’s more nuanced than that. Most location-based service platforms don’t track users individually by default.

What Is an SMSC in Telecom?
Think texting is simple? SMSC (Short Message Service Center) routes, stores and delivers SMS, OTPs and emergency alerts across 4G

USSD Gateway Solutions: How They Are Powering Financial Inclusion in Developing Markets
Nearly 90% of mobile money in some regions happens without apps or internet. Not everyone has a smartphone, and that’s

How SMSC Telecom Is Empowering Businesses to Keep Up with the Global Surge in Messaging
Today’s short message service center platforms go far beyond just routing messages through SMSC in Telecom. Operators want control.

How LBS Mobile Is Transforming Hyper-Personalized Marketing in the Age of Data Privacy
Most customers aren’t against personalization. They’re against being surprised. When companies are transparent with LBS Mobile, people are more open

Why Missed Call Alerts Are Essential for Customer Engagement – Don’t Let Them Slip Through the Cracks
This feature in Missed Call Alert Solution reassures users that you’ve got their back, even when they’re out of range.

Your Telecom Network Is at Risk Without SIGTRAN – Here’s Why!
We all respect SS7, but the cracks in traditional SS7 are becoming too obvious to ignore. This is where SIGTRAN

The Problem with Conventional Call Systems: Why Call Alerts Make All the Difference
Traditional call systems leave businesses in the dark; Call Alerts empower smart telcos with real-time engagement, reduced churn, and new
Communication and API

It’s the “Hack Time” of the year!
TADHack Sri Lanka 2022 by hSenid Mobile Solutions, the most anticipated open global hackathon, returns for the 8th time! October

WEBRTC; The Future of Service Provider- Customer Communication
WebRTC is an open-source project started by the World Wide Web Consortium (W3C) that enables developers to embed peer-to-peer real-time

Team Siplo discuss about their experience at TADHack Sri Lanka 2016
hSenid Mobile hosted TADHack Sri Lanka for the third consecutive time this year The competition was intense among the teams

Apps Making Money – Post TADHack Momentum
TADHack Sri Lanka 2014 which was held on 6th-7th June2014 at Dialog Future World, offered an international platform for Sri

TAP Application Development with Node
The significance of NodeJS: The programming languages used by developers are truly something that is dynamic. State-of-the-art languages come so

Payments in Future
Since consumers are now surrounded by a wealth of technology and expect businesses to lead the way with innovation. Many

WEBRTC FOR TELCOS
Over the years communication has been an ever evolving piece of technology. From the invention of the telephone by Alexander

How Telcos can Craft their Own Space in the App Economy
How Telcos can Craft their Own Space in the App Economy As we speak, the App Economy is on the

Increasing ROI in Mobile Apps
It’s not a surprise that analysts predict consumers to spend $87 billion on purchases made from mobile devices in 2014.

Can your Bank become the Bank of the future?
The Banking industry is rapidly changing and the biggest paradigm shift that has occurred is the move to digitalizing-banks only.

hSenid Mobile announces the new mission and tagline
hSenid Mobile is a subsidiary of the hSenid group of companies. hSenid celebrated its 20 years of innovation in 2017

The Rise of Digital Bank
Banking and financial institutes have been struggling to join the digital disruption over the past couple of years. Although most

TADHack SL 2016 Developer Highlight : SAS Ninja
Team SAS ninja Labs became the second runners up at TADHack Sri Lanka 2016. Among the many novelty ideas that

TADHack SRI LANKA 2018
hSenid Mobile Solutions concluded TADHack Sri Lanka 2018, the biggest Telco Application Development Hackathon in the world, successfully for the

Telco’s opportunity is not missed!
While SMS being the most used data service in the world, telcos can empower enterprises to give freedom to the

Subscriber created vas Revolution
With different messaging channels available in the market, such as WhatsApp, Viber, Messenger, Skype, etc., SMS is still the best

Achieve a 100% customer retention rate with an advance Self-Care solution
Bile self-care solutions are becoming a convenient way for mobile operators to engage with customers 24/7 while enhancing customer experience


How to develop Telco Applications – Webinar series
hSenid Mobile launched Dev Space for all Telco developers around the world. It’s an initiative where developers can use Dev Space APIs to develop

Double your Vas revenue – proven with results
Exposing APIs transformed the business world and the internet. Internet companies and handset manufacturers have captured a great deal of

Why banks need to digitalize?
The Banking industry is rapidly changing and the biggest paradigm shift that has occurred is digitalization. If banks want to
Cloud and DevOps

USSD Gateway Explained for Beginners
Discover why USSD remains a cost-effective telecom tool, enabling real-time, scalable, and internet-free communication for operators.

Why Do So Many Messaging Platforms Struggle to Scale?
From crashes to lag, poor architecture ruins CX. Here’s why messaging platforms often fail to grow, and how to fix

Is Your SMSC Infrastructure Ready for 5G?
In a 5G world, message delivery speed, volume, and security matter more than ever. Is your SMSC holding up?

Are Mobile LBS Services Underutilized in Modern Marketing?
Location-based marketing isn’t new, but it’s underused. Learn how telcos and brands can unlock its full potential.

Affordable AI Chatbot for Small Business
AI isn’t just for the big players. These affordable chatbots help small businesses deliver pro-level support on a lean budget.

Are Smart Chatbots Really That Smart or Just Rebranded Scripts?
They sound smart, but are they? Too many chatbots promise intelligence but deliver rigid flows. We reveal what real smart

Best AI Chatbot to Handle Customer FAQ
Say goodbye to copy-paste replies. The top AI FAQ chatbots learn, adapt, and keep support moving at speed.

Do Location-Based SMS Alerts Actually Drive User Action?
As mobile experiences become more personal and real-time, location-based SMS is emerging as a game-changer for telecom operators looking to

Best SMS Location-Based Service for Telecom Operators
As mobile experiences become more personal and real-time, location-based SMS is emerging as a game-changer for telecom operators looking to

Can AI Chatbots Be Trusted with Financial Conversations?
AI chatbots are reshaping the way we interact with banks, offering speed and convenience with every conversation, yet concerns around

Still Ignoring Missed Calls? You Might Be Losing More Than You Think
Missed calls often go unnoticed, but they carry valuable signals about customer needs and intent—sometimes even lost sales waiting to

3 Ways the Right USSD Gateway Provider Can Boost Your Mobile Reach Instantly
3 USSD tricks to get customers chatting, buying, and engaging in seconds – no apps, no data, just instant mobile

Why Your OTP Delivery Is Failing and How an Enterprise-Grade SMSC Fixes It
Hidden obstacles in OTP delivery—from network congestion to carrier limitations—and how enterprise-grade SMSCs ensure reliable, scalable authentication.

Why Smart AI Chatbots Are the Backbone of Modern Telco Self-Service Portals
From endless phone queues to AI-powered telco assistants delivering 24/7 personalized support, instant solutions, and cost-efficient self-service.

The Surprising ROI of Missed Call Alerts in Emerging Markets
Who knew missed calls could drive growth? Telcos in emerging markets are turning alerts into serious ROI.

Modernizing SS7 with a SIGTRAN Gateway: What You Need to Know in 2025
Discover the role of SIGTRAN in 5G telecom, bridging SS7 with IP networks for seamless roaming, SMS, and fraud prevention.

SMS Location-Based Service Campaigns That Work: 3 Proven Tactics from Leading Telcos
The smartest SMS campaigns know where you are. These telcos use that to their advantage—and it’s working.

Best Smart Chatbot Platforms 2025
Smart chatbots are transforming customer service, improving efficiency, and meeting rising customer expectations. Are you keeping up with the

Which USSD Provider Is Costing You Millions?
The wrong USSD gateway is silently draining your revenue—slow sessions, poor telco reach, outdated systems, and hidden fees are killing

What Does USSD Gateway for Financial Services
Think USSD is outdated? Think again. USSD Gateway is silently powering financial freedom for millions—no apps, no data, just pure

How Do Smart AI Chatbots Learn
Smart AI chatbots use natural language processing, machine learning, and real-time data to understand users and deliver fast, accurate responses