Moving from “business-centric” to “customer-centric” with lap

The Empowered Customer In an era where technology and information have captured the world by storm, the “customer” has become more empowered. They have tools to get the information they want, more purchasing power due to various types of payment options, chance to browse through a range of products before making a decision and more.…

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Leveraging the telco’s gold mine of customer data with lap

In a world where innovation is becoming a must for companies to survive in their own market, it ‘s imperative for them to be on the lookout for factors that would make them reach higher, overtaking their rivals and enhancing their customer satisfaction with superior service. Let’s take a Telco (a Telecommunications Company or Communications…

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3 reasons why Telco should step into the world of M2M

Connecting the lives of people and businesses through communication between different devices has been the motive of the ever growing number of M2M connections and applications in the world today. The capabilities of remarkable M2M solutions are massive. There are 3 reasons why Telcos should consider stepping into this segment and embrace M2M to make…

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Embracing Artificial Intelligence – Udara Silva

When Udara Piyumal de Silva came on board hSenid Mobile’s Cloud TAP platform via IdeaMart he did so only with the intent of taking forward his deep interest on Artificial Intelligence (AI). Megamind (Meg), the Artificial Intelligence application, answers questions that range from ‘Meg where am I’ to ‘Meg what is the weather like next…

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The Mantra to a successful Developer Community

At hSenid Mobile, we take pride in our ability to bridge telcos to businesses, connect people and build developer communities. Following our successful Telco Application Platform (TAP) deployments, we have been able to identify four critical factors that facilitate the success of developer communities. Use Your Own Strengths Problem: A common shortcoming we have witnessed over…

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